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* What shipping provider(s) are you using? By Weight, FedEx, UPS, ...?

* Your Google Merchant page keeps a record of every error that ever occurred while trying to contact your site. What errors are recorded there? During Google Checkout, Google will contact your site to ask for the shipping cost. If your shipping methods are not returning any cost, then Google will use the default shipping costs that you defined in BV Admin &gt; Options &gt; Site Settings &gt; Payment &gt; Google Checkout.

* I loaded the default page of your site (http://www.nicegesture.com/) and used Fiddler to track all of the requests. There were 2 requests for /WebResource.axd and both completed sucessfully. Do you know what page is having the problem?
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1- I use UPS. I configured the shipping rates based on weight. Sometimes it works but most of the time it doesn't. I received numerous phone calls within last week from buyers because they couldn't get the shipping rates.

2- I checked out the Google configuration. It seems correct. I don't know why Google can't access to my website.

3- My error log shows it is coming from the home page. here is one of the errors from today:
<br>Session:<br>To:http://www.nicegesture.com/WebResource.axd?d=OyBqegAWojL08kzI4wcIVw2&t=632976281792187500 <br>From:http://216.239.51.104/search?q=cache:4GCKeYPirZUJ:www.nicegesture.com/+nicegesture&hl=en&ct=clnk&cd=1&gl=us<br>User:72.76.19.115(72.76.19.115)<br>Agent:Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)...

and there are too many errors like this starting with googlebot. I track my site through Google Analytics. It also shows there that I have 10 URLs coming back 404 starting with .../WebResource... this XML... do not know what it is there for... where it is located.. what it is for... why it isn't in the source code and shows up mysteriously when you pull it up in a browser.

Thanks for the information. I do not know ASP that well. So I can't say I understand what the article is saying completely. I do not want to make a change in the source code before BV techs approves it. I will see what they say tomorrow.

My main concern is the Shipping issue. It definitely needs to be fixed first.

"I thought that every time a shipping rate request comes from Google Checkout, those shipping types and the rates are automatically adjusted depending on the criteria."


Exactly right. However if the shipping rate request from Google Checkout fails, then the default rates are used. (The default rates are sent with the initial request....in english the initial request would be something like "please collect payment for these items using custom shipping rates, but if you can't reach me to retrieve the shipping rates then use these default values".)



It looks like Google Checkout can not retrieve the custom shipping rates so it is using the default values in some way.



The error you found "chunked stream ended unexpectedly" is unusual. I think either chunked transfer encoding is broken on your site (unlikely) or some error has occurred in googlenotify.aspx and ASP.NET is redirecting the client (Google Checkout) to the error page with includes both secure and insecure elements (which can confuse a headless client like Google Checkout).



You will probably need to open a support ticket at BV Software to resolve this...I think it is probably specific to your site.

1. Go to BV Admin &gt; Options &gt; Site Settings &gt; Shipping. How many shipping methods are listed? Are they based on the UPS or By Weight shipping providers?

2. Go to BV Admin &gt; Options &gt; Site Settings &gt; Payment &gt; Google Checkout Edit, what is the setting for "Default Shipping Type"? What is the "Base Default Shipping Amount"?

3. Sign on to Google and go to your Google Merchant Checkout page. Select Settings &gt; Integration. The bottom half of the page is a list of Integration Issues. What are the most recent issues?

WebResource.axd is a "fake" page. It is used to retrieve common bits of javascript or css. When a server running ASP.NET sees a request for WebResource.axd, it examines the querystring (i.e. d=OyBqegAWojL08kzI4wcIVw2&amp;t=632976281792187500) to find out which resource is being requested and where it can be found. For example http://www.nicegesture.com/WebResource.axd?d=2caBma66VaLSrVAVI4W3VLj3417-VRfn16rOU5KqQqU1&amp;t=633120561760000000 will retrieve Anthem javascript from the Anthem.dll file (the javascript is embedded inside of Anthem.dll, and WebResource.axd knows how to get it out).

UPDATE: When I wrote the post the URL above actually did retrieve the Anthem javascript. Now it returns a 404 error. I don't know why it no longer works.

I suspect Google has indexed an older version of your page that used different bits of script or css that no longer exist, such as an older version of Anthem.

There is a tool call ISAPI Rewrite. This is used to fix all the errors and redirect all the old pages to you home page or any page you want. IT been strugglin with it however to get the Html.ini file configured. If anyone has used this and configured there html file I would greatly appreciate some help!!
This is the way to go I have used it before but it was pre-configured for me at the time.


Thanks,


Edison Pascascio