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Taylor
#1 Posted : Tuesday, July 10, 2007 8:39:07 AM(UTC)
Taylor

Rank: Member

Joined: 7/15/2004(UTC)
Posts: 368

When you set up a cross-sell product and there are choices on the base product, if you click on the image you go to the cross-sell product. If you click on the text link you get error messages at the top of the page that wants you to make the choice. 2 different actions happen when you click on the image link vs. the text link in the cross-sell.

Which is the intended behavior? In my ever so humble opinion, the cross-sell should work as a direct link to that product and should not depend on choices being made on the base product. Either way, the image link and the text link should do the same thing.

Here is a link... http://www.birdiesroom.com/Prod...turals__SL-DI-INNAT.aspx

I have tested this on other sites, it's not isolated to this 1 store.
jetheredge
#2 Posted : Tuesday, July 10, 2007 9:23:59 AM(UTC)
jetheredge

Rank: Member

Joined: 3/1/2006(UTC)
Posts: 1,142

This is due to an error in the settings for this link. This is not desired behavior. We have an internal fix for it, that has not yet been released as a hotfix. We will release this soon.
Justin Etheredge
Senior Software Engineer
BVSoftware
jetheredge
#3 Posted : Tuesday, July 10, 2007 9:29:11 AM(UTC)
jetheredge

Rank: Member

Joined: 3/1/2006(UTC)
Posts: 1,142

I have put up our fix as HOTFIX SP2-P.
Justin Etheredge
Senior Software Engineer
BVSoftware
MitchA
#4 Posted : Tuesday, July 10, 2007 1:51:11 PM(UTC)
MitchA

Rank: Member

Joined: 3/3/2006(UTC)
Posts: 1,737

Wanita, have a look at birdiesroom in IE6. The product pages are crowded to the bottom of the page, below the left menu.
MitchA attached the following image(s):
birdiesroom.jpg (34kb) downloaded 8 time(s).

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Optimists invent airplanes,
Pessimists buy parachutes.
Taylor
#5 Posted : Tuesday, July 10, 2007 1:51:13 PM(UTC)
Taylor

Rank: Member

Joined: 7/15/2004(UTC)
Posts: 368

and that's why I love BV... thanks Justin!
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