• Toll-free  888-665-8637
  • International  +1 717-220-0012
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

kliu
#1 Posted : Wednesday, December 5, 2007 2:21:40 PM(UTC)
kliu

Rank: Member

Joined: 4/5/2007(UTC)
Posts: 22

Dear Support and Guys,


I recently found it is very slow to search a order using keyword in our order manager. For example, type a ordernumber or email, it takes a long time to get the results. I tried to use sql server tool such as profiler/advisor to improve it, but it can't be improve it any more. Can you give some other way/solution to figure out where it is the problem. Thanks a lot.



Have a good day!



Kevin
birdsafe
#2 Posted : Wednesday, December 5, 2007 7:41:53 PM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

What is "very slow"? I type in a similar search, such as order number, and the results comes up in about 7 seconds. I'm not sure if it depends on how many orders are in the DB -- ours has about 3000.
Marcus
#3 Posted : Wednesday, December 5, 2007 8:29:17 PM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

Kevin,

SP3 introduced a much more optimized search procedure for text fields. Are you running SP3 + hot fixes or SP2?
kliu
#4 Posted : Thursday, December 6, 2007 10:17:51 AM(UTC)
kliu

Rank: Member

Joined: 4/5/2007(UTC)
Posts: 22

Joe, Marcus,
We have over 40000 orders, it takes 20-25s to get the results. do you think it is normal?


Kevin
kliu
#5 Posted : Monday, December 10, 2007 11:08:00 AM(UTC)
kliu

Rank: Member

Joined: 4/5/2007(UTC)
Posts: 22

Hi Marcus,

I tried to apply to use sp3, the results is the same, no any improved for the searching time.
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

©2025 Develisys. All rights reserved.
  • Toll-free  888-665-8637
  • International  +1 717-220-0012