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PayPal Express and no State Slaes Tax being charged
Rank: Member
Joined: 7/26/2004(UTC) Posts: 155
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We have had a customer who has had a problem with getting State Sales Tax to get passed over to PayPal. We were told to wait and this would be fixed in SP3, but we updated customer's store to SP3 and ran a test order and still no luck. Everything else passes over EXCEPT the state sales tax. Anyone else seeing these issues?
(Just to note, these are orders placed within the same state and State Sales Tax should be charged on these orders)
State Sales tax shows up on order review page in BV (when applicable), but not on the PayPal page. |
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Rank: Member
Joined: 3/24/2005(UTC) Posts: 311
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We have the same problem. I am thinking I should re-apply the SP2 hotfix for this issue to see if it fixes the problem. |
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Rank: Member
Joined: 7/26/2004(UTC) Posts: 155
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SP2 HF did not fix it for us so we were waiting on the SP3 to come out. And that did not help either. Marcus has responded to my tech ticket and wants us to do some more testing with it. I'll try to report findings back here when done. |
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Rank: Member
Joined: 2/21/2007(UTC) Posts: 1,113
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I havne't had any instate orders with PayPal, but with SP2 the sales tax was being carried over to PayPal for me. |
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Rank: Member
Joined: 3/24/2005(UTC) Posts: 311
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Thanks Randy,
I look forward to your results. |
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Rank: Member
Joined: 3/1/2006(UTC) Posts: 1,142
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We are testing here as well, I will let you know what we find. |
Justin Etheredge Senior Software Engineer BVSoftware |
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Rank: Member
Joined: 3/1/2006(UTC) Posts: 1,142
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A Hotfix for this has been released. Please let me know your results. |
Justin Etheredge Senior Software Engineer BVSoftware |
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Rank: Member
Joined: 7/26/2004(UTC) Posts: 155
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Installed the HF and state sales tax being pushed to PayPal now...Thanks! |
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Rank: Member
Joined: 3/24/2005(UTC) Posts: 311
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Agreed this has been fixed on our side as well!! Thanks! |
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