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#1 Posted : Wednesday, January 9, 2008 10:13:00 AM(UTC)
info@cpapsupplyusa.com

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Joined: 7/21/2005(UTC)
Posts: 320

Ok..



Cross Sell is "additional products"

Up Sell is "better products"



Where are Suggested items coming from? Are these being generated on the fly?
M. Hall
CPAP Supply USA

http://www.cpapsupplyusa.com
[email protected]
#2 Posted : Wednesday, January 9, 2008 11:50:30 AM(UTC)
bobn@laurastamm.net

Rank: Member

Joined: 6/6/2005(UTC)
Posts: 483

You add them: Admin --> Catalog --> Products --> UpSells/CrossSells.

Bob Noble.
jonm
#3 Posted : Wednesday, January 9, 2008 1:04:10 PM(UTC)
jonm

Rank: Member

Joined: 3/24/2005(UTC)
Posts: 311

I think TimT is noticing something we noticed when we migrated from BV2004 to BV5. There is a control on the Product page called Suggested Items that just randomly puts in products that we have no control over. Even if we clear out UpSells/CrossSells suggested Items still get displayed.

We ended up turning off that control on the product page.
-Jonathan Moore
www.tvps.com
[email protected]
#4 Posted : Wednesday, January 9, 2008 3:08:54 PM(UTC)
info@cpapsupplyusa.com

Rank: Member

Joined: 7/21/2005(UTC)
Posts: 320

Yes JonM... that is what I am noticing. There is a setting in admin under display that SHOW NUMBER OF SUGGESTED ITEMS. I changed this value to 0 and the control doesn't function. This works for now, but I just wanted to know more about the control.
M. Hall
CPAP Supply USA

http://www.cpapsupplyusa.com
birdsafe
#5 Posted : Wednesday, January 9, 2008 9:39:35 PM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

I think that is CROSS-SELLS -- it shows up as Suggested Items -- where Upsells are optionally added when a customer adds an item to their cart.
sternyy
#6 Posted : Wednesday, January 16, 2008 6:29:43 PM(UTC)
sternyy

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which version of BVC 5 is the suggersted items under the Display in the admin? Im running 3.1 and I dont see when I can set it to 0
sternyy
#7 Posted : Wednesday, January 16, 2008 6:31:04 PM(UTC)
sternyy

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ahhh its under performance, not display!
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