Rank: Member
Joined: 4/7/2008(UTC)
Posts: 3
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hey,
I used BVC5 to built an e-commerce store site where recently I am facing some problem regarding the emails.
I am receiving mostly all the orders email to my inbox but sometimes some orders, that I can see in admin mode are not getting to my inbox.
I tried out many things still couldn't find a permanent solution.
The error which I can see in my event logs is like- Failure sending mail.[ at System.Net.Mail.SmtpClient.Send(MailMessage message) at BVSoftware.Bvc5.Core.Utilities.MailServices.SendMail(MailMessage m, Boolean async) ]
Please suggest a solution!
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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It appears that your e-mail server is rejecting e-mails occasionally. I would check with your e-mail provider and see if they are having any issues with the outbound e-mail server. |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
Joined: 4/7/2008(UTC)
Posts: 3
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Justin,
well i see its not the problem of relay limit or something that the hosting server comes into play, as i talked to them.
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Rank: Member
Joined: 8/17/2006(UTC)
Posts: 681
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Sumit,
You might want to talk again with them. I had exactly the same issue. The email was refusing my connections.
I was on a shared host and some other site was spamming the email server.
If you are on shared host you have a big chance the use MailEnable as the mail server and that has a 25 connections limit configured by ootb.
Regards,
Corneliu. |
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