Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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USPS Server been down -- erratic -- now for about 48 hours. I thought it was back up tonight, did some testing, it was returning rates, seemed okay. Well, then I got an order which contained a mixed shipment (some items from our store and one from a drop-ship vendor) -- apparently the store got rates from Priority Mail for ONLY the items from here and ignored the drop ship. So an order that should have been $17.38 for shipping charges charged the customer only $6.87 -- I had to email her and tell her I had to charge the extra. But I had to turn USPS off again. There are folks on various forums screaming, they only use USPS for shipping and they are losing money big time 3 weeks before Christmas. And seemingly no word from the good old postal service.
I'm not sure when I can trust them again to turn it on, but it's a lesson not to only have one shipper! |
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Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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I'm wondering if someone can comment on this -- since the shippingapis.com servers aren't responding correctly, what if I set my drop-ship vendors to the same zip code as our store here? Would that make the return of correct rates more reliable? Or would it simply be the number of calls -- i.e, it's returning a rate on the items from one vendor (our store), but then failing on the second attempt (for another vendor)?
Just trying to make things work to some extent! |
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Rank: Member
Joined: 8/8/2007(UTC)
Posts: 298
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I put a link in your other post. I found this link about the USPS problem http://www.internetretai...m/dailyNews.asp?id=28718 |
Dan
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Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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Yeah -- I got an email from the Postal Service this morning apologizing and telling me to go to Endicia or Stamps.com -- doesn't do you any good for getting rates from their API, though. |
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Rank: Member
Joined: 11/13/2004(UTC)
Posts: 189
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Endicia is having issue's with retrieving USPS tracking numbers. It times out the transaction
after a waiting period. It then advises you to retry later. |
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Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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Rudy,
You can actually set Endicia to use their own server for getting tracking numbers -- that has helped me in at least printing postage. |
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Rank: Member
Joined: 11/13/2004(UTC)
Posts: 189
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Joe,
We have Endicia set to "Obtain tracking numbers directly from USPS"
As of 9am est today the issue through Endicia seems to have cleared up.
Hopefully it will stay that way. |
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Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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I don' t know if I trust it -- still getting a Timeout when you ping their servers.
But you can set Endicia to obtain numbers from their servers. I have it set that way as I have had problems for months with the USPS servers. |
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