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birdsafe
#1 Posted : Monday, March 23, 2009 10:31:13 AM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

Has anyone else that uses FedEx Ground noticed timeout errors in your logs for getting rates from FedEx Ground/Home Delivery over the weekend and this morning? I want to make sure it is a FE issue and not an issue with our site, as I recently set up new shipping rules that I want to make sure aren't contributing in some way to the timeout.
MitchA
#2 Posted : Monday, March 23, 2009 11:00:10 AM(UTC)
MitchA

Rank: Member

Joined: 3/3/2006(UTC)
Posts: 1,737

Yes Joe. I had a $0.00 at 2:29pm, 3/22/09. An order a few hours later came through with a proper shipping quote, Fed Ex Ground.


Edit - just got a 0.00, 3/23/2009 11:39:00 AM. I ran the exact order again at 12:30 and got a ship quote.

Gateway timeouts.

Spotty service apparently.
Optimists invent airplanes,
Pessimists buy parachutes.
birdsafe
#3 Posted : Monday, March 23, 2009 8:23:35 PM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

Thanks Mitch -- I did talk with FE Web Services tech support today and they said they were having "issues" with the production server -- looks a little better this evening -- haven't had a timeout since about 3PM eastern
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