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djohn
#1 Posted : Monday, May 25, 2009 3:36:45 AM(UTC)
djohn

Rank: Member

Joined: 5/25/2009(UTC)
Posts: 2

When I clicked on Issue credits of any customer in Order Manager=>Select an action=>Issue credits, I got the result:


Code:
Redirect Loop
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.


Can you tell me how to fix this?
Narrowpath
#2 Posted : Monday, May 25, 2009 7:30:13 PM(UTC)
Narrowpath

Rank: Member

Joined: 9/20/2006(UTC)
Posts: 92

Is FireFox set to disable or refuse to accept cookies? Are you seeing the same error when you use IE or Safari?


Wallace Miller -- Narrowpath Design
Providing installation, custom development, and design services for BVC5 sites
24/7 tech support and consultation service available for BVSoftware E-Commerce
760.728.8679 (phone)
[email protected]
djohn
#3 Posted : Monday, May 25, 2009 9:24:18 PM(UTC)
djohn

Rank: Member

Joined: 5/25/2009(UTC)
Posts: 2

IE: It took too long time and after that, it said that: can't open.
Safari too.
Narrowpath
#4 Posted : Tuesday, May 26, 2009 2:12:29 AM(UTC)
Narrowpath

Rank: Member

Joined: 9/20/2006(UTC)
Posts: 92

Are you using ISAPI Rewrite? Who is your web host?


Wallace Miller -- Narrowpath Design
Providing installation, custom development, and design services for BVC5 sites
24/7 tech support and consultation service available for BVSoftware E-Commerce
760.728.8679 (phone)
[email protected]
Marcus
#5 Posted : Tuesday, May 26, 2009 9:24:59 AM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

Check your SSL settings under Options->Security. If the admin is trying to redirect to an SSL root but you have something else rewriting the url so it doesn't match that can cause a loop.
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