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dcs68
#1 Posted : Saturday, August 22, 2009 7:39:49 PM(UTC)
dcs68

Rank: Member

Joined: 6/1/2004(UTC)
Posts: 720

I have been back and forth with Comodo with this but I think it may be more of an issue with my checkout file.............


I'm baffled because the SSL trust logo pop-up appears fine on every single https page except checkout.aspx



I am using the Sports Shop theme as a base.



http://www.usa.yourticketzone.com



See attached.



Thanks,

Derek
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Derek Schaaf

http://www.yourticketzone.com

[url=http://www.cmcdds.com][/url]
Marcus
#2 Posted : Sunday, August 23, 2009 7:55:21 PM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

Did you look at checkout.master to see if it's using the same header/footer and your SSL seal?
dcs68
#3 Posted : Monday, August 24, 2009 5:37:05 AM(UTC)
dcs68

Rank: Member

Joined: 6/1/2004(UTC)
Posts: 720

ok this is interesting...it works fine using the BVC2004 checkout but just not the one page checkout!





Hi Marcus,

It seems to be....Inherits="BVModules_Themes_Sports_Shop_Checkout" and I'm using the Sports Shop theme.



The wierd thing is that is the seal appears finr on the checkout and if you click to verify the informtion is fine it is just when you hover over it that it kicks up the incorrect window.



The other thing is that both FireFox and Chrome display it perfectly it is only IE 7&8 that don't.



This is what I was told from the SSL issue tech support but I don't think they are right otherwise I wouldnt think it would work at all.




[color=red>Hi]

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p><FONT face=Arial color=red> [/color]</o:p>

[color=red>Thanks]

<o:p><FONT face=Arial color=red> [/color]</o:p>

[color=red>The]

<o:p><FONT face=Arial color=red> [/color]</o:p>
<SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA">I have seen the source of the page(https://www.usa.yourticketzone.com/login.aspx?returnurl=/default.aspx) through Firefox, the 'head' tag opens at line 4 and ends at line 35 but the first coding part of the Trustlogo is located at line 95-101. So please move this code exactly before your 'head' tag to solve this issue.



Derek Schaaf

http://www.yourticketzone.com

[url=http://www.cmcdds.com][/url]
Aaron
#4 Posted : Monday, August 24, 2009 7:13:01 AM(UTC)
Aaron

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Derek,

It's not the Inherits attribute. It sounds like a JavaScript-related error. Perhaps your <script> tag isn't on the checkout page (which I believe is what Marcus is eluding to by asking you to make sure that Checkout.master is using the same header and footer is your other masterpages) or that the <script> tag is coming after the SSL logo in source order.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
Marcus
#5 Posted : Monday, August 24, 2009 7:59:20 AM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

Add the IE7 Compatibility Meta Tag right after the <head> tag in all your master pages.
dcs68
#6 Posted : Monday, August 24, 2009 9:13:16 AM(UTC)
dcs68

Rank: Member

Joined: 6/1/2004(UTC)
Posts: 720

Thanks Guys,

I have just switched to using the QuickCheckout (I think this was Cliff's) and it works fine : )

Thanks again,

Derek



Derek Schaaf

http://www.yourticketzone.com

[url=http://www.cmcdds.com][/url]
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