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Completely Baffled - SSL Trust Logo Pop-Up displays on all https pages except checkout.aspx
Rank: Member
Joined: 6/1/2004(UTC) Posts: 720
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I have been back and forth with Comodo with this but I think it may be more of an issue with my checkout file............. I'm baffled because the SSL trust logo pop-up appears fine on every single https page except checkout.aspx I am using the Sports Shop theme as a base. http://www.usa.yourticketzone.com See attached. Thanks, Derek dcs68 attached the following image(s): working.png (26kb) downloaded 48 time(s).You cannot view/download attachments. Try to login or register. |
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Rank: Member
Joined: 11/5/2003(UTC) Posts: 1,786
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Did you look at checkout.master to see if it's using the same header/footer and your SSL seal?
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Rank: Member
Joined: 6/1/2004(UTC) Posts: 720
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ok this is interesting...it works fine using the BVC2004 checkout but just not the one page checkout!
Hi Marcus, It seems to be....Inherits="BVModules_Themes_Sports_Shop_Checkout" and I'm using the Sports Shop theme. The wierd thing is that is the seal appears finr on the checkout and if you click to verify the informtion is fine it is just when you hover over it that it kicks up the incorrect window. The other thing is that both FireFox and Chrome display it perfectly it is only IE 7&8 that don't. This is what I was told from the SSL issue tech support but I don't think they are right otherwise I wouldnt think it would work at all. [color=red>Hi] <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p><FONT face=Arial color=red> [/color]</o:p> [color=red>Thanks] <o:p><FONT face=Arial color=red> [/color]</o:p> [color=red>The] <o:p><FONT face=Arial color=red> [/color]</o:p> <SPAN style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA"> I have seen the source of the page(https://www.usa.yourticketzone.com/login.aspx?returnurl=/default.aspx) through Firefox, the 'head' tag opens at line 4 and ends at line 35 but the first coding part of the Trustlogo is located at line 95-101. So please move this code exactly before your 'head' tag to solve this issue. |
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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Derek,
It's not the Inherits attribute. It sounds like a JavaScript-related error. Perhaps your <script> tag isn't on the checkout page (which I believe is what Marcus is eluding to by asking you to make sure that Checkout.master is using the same header and footer is your other masterpages) or that the <script> tag is coming after the SSL logo in source order. |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 11/5/2003(UTC) Posts: 1,786
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Add the IE7 Compatibility Meta Tag right after the <head> tag in all your master pages.
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Rank: Member
Joined: 6/1/2004(UTC) Posts: 720
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Thanks Guys,
I have just switched to using the QuickCheckout (I think this was Cliff's) and it works fine : )
Thanks again,
Derek |
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