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5.6 - Tab Order on One Checkout Order Page - State > Zip
Rank: Member
Joined: 12/23/2003(UTC) Posts: 909
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I hit the checkout page, I'm logged in so the address fields are populated with my existing information.
I've updated the tab ordering for proper navigation from input to input. I cruise through the checkout process seamlessly with the tab button.
However, when I change the the state, I lose the proper tab order.
After changing the state in the billing address, hitting tab takes me to the "View Shipping Policy" link.
After changing the state in the shipping address, hitting tab takes me to a yet to be determined place.
Has anybody else come across this?
It's an inconvenience that honestly doesn't bother me when I'm out and about, but it's been brought up one too many times by customers, which is then relayed to my client and then relayed to me...lol..
I have a hunch that it's anthem related in regards to the shipping charges updating upon a destination change. |
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Rank: Member
Joined: 1/3/2004(UTC) Posts: 1,497
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I haven't looked into this (just a guess), but possibly another control gets added and affects the tab order such that you have 2 controls with the same value? |
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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Matt,
The Anthem controls, particularly the state field, cause an AJAX postback that makes you lose your field focus. If that's not the problem you're seeing, Chris might be on the right track. |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 12/23/2003(UTC) Posts: 909
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It's definitely the postback, I've added no additional controls, verified the entire page tab ordering.
If there's a quick fix out there....? If not, I'll pursue with developer as it's just come up again....
I've spent more time on one page of this website than I have on some catalogs....lol... |
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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Matt, I just did a little testing, and it turns out that it's actually really easy to do. You'll need to update all of the 'changed' methods in the code-behind that fire when you change the dropdowns and textboxes. All you need to do is add [FIELDNAME].Focus() at the end of each method. What I did was add the next field you want to do to. So, if you're editing the ShippinglstState_SelectedIndexChanged method, you would want to set the focus on the postal field like this: Code:ShippingpostalCodeField.Focus() We'll be incorporating this improvement into our One-Page Checkout from our BVC 5 Toolkit. And speaking of which, we should have some new goodies to add to the toolkit in the near future... |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 12/23/2003(UTC) Posts: 909
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You're the man aaron! Look forward to the new tool kit features. |
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