• Toll-free  888-665-8637
  • International  +1 717-220-0012
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Matt@9BallDesign
#1 Posted : Tuesday, March 16, 2010 4:40:40 PM(UTC)
Matt@9BallDesign

Rank: Member

Joined: 12/23/2003(UTC)
Posts: 909

I hit the checkout page, I'm logged in so the address fields are populated with my existing information.


I've updated the tab ordering for proper navigation from input to input. I cruise through the checkout process seamlessly with the tab button.



However, when I change the the state, I lose the proper tab order.



After changing the state in the billing address, hitting tab takes me to the "View Shipping Policy" link.



After changing the state in the shipping address, hitting tab takes me to a yet to be determined place.



Has anybody else come across this?



It's an inconvenience that honestly doesn't bother me when I'm out and about, but it's been brought up one too many times by customers, which is then relayed to my client and then relayed to me...lol..



I have a hunch that it's anthem related in regards to the shipping charges updating upon a destination change.
Matt Martell


http://www.9balldesign.com - Web, Print, Graphic


http://www.martellhardware.com/ - Decorative & Builder's Hardware

------------------------------------------------
Chris Dittmeier
#2 Posted : Tuesday, March 16, 2010 5:40:03 PM(UTC)
Chris Dittmeier

Rank: Member

Joined: 1/3/2004(UTC)
Posts: 1,497

I haven't looked into this (just a guess), but possibly another control gets added and affects the tab order such that you have 2 controls with the same value?
Chris
Sirius Programming

www.siriusprogramming.com
Aaron
#3 Posted : Wednesday, March 17, 2010 6:58:42 AM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
Matt,

The Anthem controls, particularly the state field, cause an AJAX postback that makes you lose your field focus. If that's not the problem you're seeing, Chris might be on the right track.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
Matt@9BallDesign
#4 Posted : Wednesday, March 17, 2010 9:15:20 AM(UTC)
Matt@9BallDesign

Rank: Member

Joined: 12/23/2003(UTC)
Posts: 909

It's definitely the postback, I've added no additional controls, verified the entire page tab ordering.

If there's a quick fix out there....? If not, I'll pursue with developer as it's just come up again....

I've spent more time on one page of this website than I have on some catalogs....lol...
Matt Martell


http://www.9balldesign.com - Web, Print, Graphic


http://www.martellhardware.com/ - Decorative & Builder's Hardware

------------------------------------------------
Aaron
#5 Posted : Wednesday, March 17, 2010 12:58:41 PM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
Matt,

I just did a little testing, and it turns out that it's actually really easy to do. You'll need to update all of the 'changed' methods in the code-behind that fire when you change the dropdowns and textboxes. All you need to do is add [FIELDNAME].Focus() at the end of each method. What I did was add the next field you want to do to. So, if you're editing the ShippinglstState_SelectedIndexChanged method, you would want to set the focus on the postal field like this:

Code:
ShippingpostalCodeField.Focus()


We'll be incorporating this improvement into our One-Page Checkout from our BVC 5 Toolkit. And speaking of which, we should have some new goodies to add to the toolkit in the near future...
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
Matt@9BallDesign
#6 Posted : Wednesday, March 17, 2010 2:12:45 PM(UTC)
Matt@9BallDesign

Rank: Member

Joined: 12/23/2003(UTC)
Posts: 909

You're the man aaron! Look forward to the new tool kit features.
Matt Martell


http://www.9balldesign.com - Web, Print, Graphic


http://www.martellhardware.com/ - Decorative & Builder's Hardware

------------------------------------------------
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

©2024 Develisys. All rights reserved.
  • Toll-free  888-665-8637
  • International  +1 717-220-0012