• Toll-free  888-665-8637
  • International  +1 717-220-0012
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

[email protected]
#1 Posted : Thursday, November 18, 2010 1:50:28 PM(UTC)
gdelorey@mitcs.com

Rank: Member

Joined: 10/11/2006(UTC)
Posts: 162

Thanks: 1 times
Version: 5.7.3

If a customer has a gift certificate worth $20, but their cart only contains $15, they are still forced to enter in a credit card. Am I going to have to create a new payment type of 'Gift Certificate balance exceeds total cost' or similar to get this working properly? Not an ideal situation, but better than having to force them to enter a credit card for a $0.00 transaction (I wouldn't do it myself if I were a customer).

Any other ideas out there?

Thanks!

Greg
Aaron
#2 Posted : Thursday, November 18, 2010 2:32:14 PM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
I wonder if this is a new bug. I don't remember this being a problem in 5.6.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
[email protected]
#3 Posted : Thursday, November 18, 2010 4:06:53 PM(UTC)
gdelorey@mitcs.com

Rank: Member

Joined: 10/11/2006(UTC)
Posts: 162

Thanks: 1 times
Hey Aaron -

I think I may have found the issue; the credit card option is checked by default (probably something I did a while back). I'll try disabling that and see how it goes.

Thanks,

Greg
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

©2024 Develisys. All rights reserved.
  • Toll-free  888-665-8637
  • International  +1 717-220-0012