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TKatch
#1 Posted : Tuesday, November 28, 2017 4:37:37 PM(UTC)
TKatch

Rank: Member

Joined: 1/23/2013(UTC)
Posts: 267
Location: Joliet, IL

Thanks: 64 times
Before I upgraded to 2018, I would stay signed in as an admin indefinitely, without having to sign in again. Maybe that is not safe, but the new 2018 system boots me out constantly. It's driving us nuts over here. What are my options for lengthening the logged in time? Is this a function of BVC or my server host?
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Aaron
#2 Posted : Wednesday, November 29, 2017 10:30:31 AM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
Are you using the super admin account (i.e. bvin = 30)?
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
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TKatch
#3 Posted : Wednesday, November 29, 2017 11:45:31 AM(UTC)
TKatch

Rank: Member

Joined: 1/23/2013(UTC)
Posts: 267
Location: Joliet, IL

Thanks: 64 times
I'm using "New Administrator" account. Is that the super admin? If not, which one is bvin=30?
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Aaron
#4 Posted : Wednesday, November 29, 2017 12:21:04 PM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
Edit your user in the admin and check the query string "id" parameter in the URL. That is the bvin value for your user account.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
WWW
TKatch
#5 Posted : Wednesday, November 29, 2017 3:47:08 PM(UTC)
TKatch

Rank: Member

Joined: 1/23/2013(UTC)
Posts: 267
Location: Joliet, IL

Thanks: 64 times
I have two accounts I've set up for myself. The one I normally use is id=135. The other is id=30. How did this become the "super admin"? How does it get assigned? Can I also make others a super admin? What does that do for my logged-in time?
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Aaron
#6 Posted : Wednesday, November 29, 2017 4:26:21 PM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
There is only one super-admin (30) and it cannot be changed. For PCI Compliance this user must always re-login after their session expires. If you have the "remember user passwords" settings enabled (Options >> Site Settings >> Users) every other user should remain logged in.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
WWW
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