Rank: Member
Joined: 3/9/2007(UTC) Posts: 45
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Can anyone tell me how to get the orderexport to work. I can't get past the "Systems.Collections.Specialized.String" error. The export seems to go fine, well it say export finished but nothing is actually exported. The log file says:
Exporting Order: 63331 Checking for Duplicates Checking for existing order at: 8/21/2007 2:58:58 PM Finished Checking for existing order at: 8/21/2007 2:58:58 PM Importing PAID/COMPLETED Order Starting Save to QuickBooks at: 8/21/2007 2:58:58 PM Starting to Get Customer Info at: 8/21/2007 2:58:58 PM Creating Unique Customer by Email CustomerInfo after Exists Check = -1 Creating New Customer Error: 3140-There is an invalid reference to QuickBooks Sales Tax Code "TAX" in the Customers. QuickBooks error message: Invalid argument. The specified record does not exist in the list. Customer Result = -1 Finished getting Customer Info at: 8/21/2007 2:58:59 PM ################################################### Exception! No valid userID was returned!
at OrderExport3.ExportWorker.SaveOrderToQuickBooks2004(Order& thisOrder, QBSessionManager& ses, QBVersionInfo versionInfo) ################################################### Finished Save to QuickBooks at: 8/21/2007 2:58:59 PM Result: False SaveLastOrder: False Not Setting Last Order Number Finished Export of Order 63331
for every order!
Please.... Does anyone know how to get past this?
Using BVC2004.9 and QuickBooks 2005 Premier.
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Rank: Member
Joined: 11/5/2003(UTC) Posts: 1,786
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Please contact our support department. We are currently testing a 3.12 update to the Connector for QuickBooks which should resolve this issue.
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Rank: Member
Joined: 2/21/2007(UTC) Posts: 1,113
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Try unchecking to have the Tax entered as a Line Item in the Connector -- Options - Taxes |
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Rank: Member
Joined: 3/9/2007(UTC) Posts: 45
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actually I have tried that
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Rank: Member
Joined: 3/24/2005(UTC) Posts: 311
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Is there an expected release on this 3.12 version? We have been having problems described above for quite a while now and would like to see this finally resolved. |
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Rank: Member
Joined: 3/9/2007(UTC) Posts: 45
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Thank you, Same here. never have got it to work.
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Rank: Member
Joined: 3/9/2007(UTC) Posts: 45
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birdsafe, what version of QuickBooks are you using?
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Rank: Member
Joined: 3/24/2005(UTC) Posts: 311
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Any update on this one yet? |
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Rank: Member
Joined: 3/9/2007(UTC) Posts: 45
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Nope, I just received the updated 3.13 version and same error message. Also I don't know what's going on in the background with this utility with the extra CPU cycles when nothing is going on and the huge memory consumption 100+ MB. I'd really like to know if anyone with BVC2004 has got this to work. We bought the thing over 3 years ago and have never got it to work, even upgraded Quickbooks a couple of times. I'm not going to upgrade Quickbooks to try this again.
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