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dotnetdiva
#1 Posted : Thursday, May 17, 2007 12:43:48 AM(UTC)
dotnetdiva

Rank: Member

Joined: 6/26/2006(UTC)
Posts: 351

Okay, so I know there was a bug on Monday with getting some USPS rates. We're still having a few international orders slip through with free shipping.


Does anyone have any solutions at this point? It's not returning rates for customers to see what their shipping will be, and I can't choose the new USPS shipping choices, it's all the old Global Priority, Global Express, etc...



I think for now I'll just have a set rate for USPS Priority International. But wow, it is so expensive!
Angela
Attached to Baby

http://www.attachedtobaby.com

"closer to your heart... do you don't miss a beat."

MitchA
#2 Posted : Thursday, May 17, 2007 6:45:11 AM(UTC)
MitchA

Rank: Member

Joined: 3/3/2006(UTC)
Posts: 1,737

Fed Ex, Fed Ex Ground
Optimists invent airplanes,
Pessimists buy parachutes.
birdsafe
#3 Posted : Thursday, May 17, 2007 7:23:43 AM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

Angela,

I would presume that BV has to update the new USPS methods -- they old methods are still showing up on the Options-Shipping page if you go to create a new method. I understand that this is being worked on.

If it works like my current cart -- the terms have to match exactly in order for them to show up (or to exclude them)
dotnetdiva
#4 Posted : Thursday, May 17, 2007 9:25:14 AM(UTC)
dotnetdiva

Rank: Member

Joined: 6/26/2006(UTC)
Posts: 351

I don't really like my FedEx guy, I live in the mountains and he never delivers to me on time.

I love my UPS guy, but I hear that international customers get hit harder with customs when shipped by UPS.

How about DHL, does anyone have success with them?

I was going to offer at least one or two more shipping methods anyway.
Angela
Attached to Baby

http://www.attachedtobaby.com

"closer to your heart... do you don't miss a beat."

Marcus
#5 Posted : Thursday, May 17, 2007 11:41:09 AM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

We'll be posting a hot fix for the USPS Global rates in BV Commerce 5 today.
dotnetdiva
#6 Posted : Friday, May 18, 2007 2:26:15 PM(UTC)
dotnetdiva

Rank: Member

Joined: 6/26/2006(UTC)
Posts: 351

Cool, I applied the patch and now Priority International works.

I can't seen to get Express International to show up as a customer selection though.

Also, the First Class International shows up for even a 3 pound package.
Angela
Attached to Baby

http://www.attachedtobaby.com

"closer to your heart... do you don't miss a beat."

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