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Promotional Code and Order Total offer not working together
Rank: Member
Joined: 6/26/2006(UTC) Posts: 351
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I have a Summer Clearance Sale going on, with specific clearance items automatically marking off 20% when added to the cart, no coupon necessary.
In addition, I'm having a sale which requires a Promotional Code, and I've marked that it not be combined with other promotional codes. It takes 15% off the order total.
Now, if a customer adds a Summer Clearance item to the cart, as well as normal items, it does not take the 15% promotional code off the valid items. I do see the 20% off automatically being applied to the specified clearance items.
I'd like this to work by allowing the customer to add anything to the cart, taking the 20% off the Clearance items, and then 15% off any regular items.
Is it working as originally intended though? The Promotional code coupon is not valid and won't work if there's any other promotions on the items in the cart? |
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Rank: Member
Joined: 2/21/2007(UTC) Posts: 1,113
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Angela,
It seems to me that you would have to create your 20% promotion to cover all the products EXCEPT the summer clearance items; otherwise the cart would not know how to distinguish between the two. When you indicated for the summer clearance not to be combined with other promotions, that excludes the other entirely I think that is working as it should.
So what would be a great enhancement is to be able to set an Offer to cover "all products EXCEPT" those that are checked. |
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Rank: Member
Joined: 8/17/2006(UTC) Posts: 681
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Angela, Change the order of the sales and they will be applied correctly. It's a big funny but the sales are applied in the order they are defined so "can't be combined" means: "can't be applied after another one.". Odd :) Regards, Corneliu |
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