Hi, I have recently purchased a copy of BV 5 and have gone through the ftp installation. Everything seems to setup fine and i've gone through the manual installation steps such as creating a database, editing iis, etc... The problem I'm having is I'm getting this error when I try to login to the backend admin:


Server Error in '/charity' Application.

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Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[NullReferenceException: Object reference not set to an instance of an object.]
BVSoftware.Bvc5.Core.Utilities.UrlRewriter.RewritePath(HttpApplication& app, Uri sourceUrl) +311
BVSoftware.Bvc5.Core.Utilities.UrlRewriter.app_BeginRequest(Object sender, EventArgs e) +69
System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +92
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +64

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Version Information: Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.42

Hi Everett, thanks for the reply,

I've set that and it looks like:

<add name="database" connectionString="Server=server\sql2005;Database=database;uid=username;pwd=password" />

The sql 2005 server is a named instance hence the \sql2005. Also, I changed the debug mode to "true" and the error is now showing:



Server Error in '/charity' Application.
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:

Line 9: BVSoftware.Bvc5.Core.Orders.OrderNumberGenerator.LoadSeed()
Line 10: Catch ex As Exception
Line 11: BVSoftware.Bvc5.Core.EventLog.LogEvent(ex)
Line 12: End Try
Line 13:


Source File: C:\Inetpub\vhosts\cigarfamilycharitablefoundation.com\httpdocs\charity\global.asax Line: 11

Stack Trace:

[NullReferenceException: Object reference not set to an instance of an object.]
BVSoftware.Bvc5.Core.WebAppSettings.get_ConnectionString() +45
BVSoftware.Bvc5.Core.Datalayer.DataRequest..ctor() +143
BVSoftware.Bvc5.Core.Mapper.Insert(EventLogEntry e) +58
BVSoftware.Bvc5.Core.EventLog.LogEvent(Exception ex) +33
ASP.global_asax.Application_Start(Object sender, EventArgs e) in C:\Inetpub\vhosts\cigarfamilycharitablefoundation.com\httpdocs\charity\global.asax:11


Version Information: Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.42



Any more ideas? Thanks!

Please anyone,,, I've called support twice and left messages for support and tried calling sales and no one is answering or helping me. Please someone help me out with this.

We have encountered the same problem as the first post... any solutions?

Automated install couldn't find database.. and manual install the same.

Support seems to away this week - winter retreat.