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Promotion Codes not working from Order Manager
Rank: Member
Joined: 2/15/2007(UTC)
Posts: 37
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When editing an order and attempting to add an Order Total coupon code, it does not apply and displays "Coupon code does not apply to this order."
The code is valid and can be applied if done prior to checkout. |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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What version of the software are you running? |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
Joined: 2/15/2007(UTC)
Posts: 37
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Rank: Member
Joined: 7/21/2005(UTC)
Posts: 320
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Able to reproduce in 3.2, two different stores. |
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Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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I'm seeing this too -- version 3.2 |
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Rank: Member
Joined: 11/13/2004(UTC)
Posts: 189
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I'm Having the same issue--Version 3.2 |
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Rank: Member
Joined: 1/24/2008(UTC)
Posts: 60
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Likewise, we're seeing it too, V 3.2.2 Any idea of when a fix will be available? |
- Brian Web Developer/IT Manager  |
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Rank: Member
Joined: 8/17/2006(UTC)
Posts: 681
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Do you have any other code or offer applied to the order?
If you have a code or offer already applied on the order and the code/offer has "Do not combine with other promotional codes" check ticked, any other code will be rejected.
E.g. You have a product with a special price via an offer, and the offer has "don't combine" the order will refuse any manually entered code. This is by design AFAIK :)
Regards,
Corneliu. |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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A fix for this is going to be available with SP4. We hope to have SP4 out by the end of this month, but this is not set in stone. |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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