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rgreen
#1 Posted : Thursday, February 7, 2008 1:51:17 PM(UTC)
rgreen

Rank: Member

Joined: 4/3/2007(UTC)
Posts: 56

The issue is with the state drop-down list on one page checkout.

We have created a Canadian site and have disabled United States in dashboard, allowing only sales to Canada.

The problem is that if a user (that has not already logged in) tries to make a purchase, when Canada is the only country listed in the drop-down list, the State field displays U.S. state abbreviations--not Canadian.

Since disabling the U.S. in the dashboard didn't seem to solve the problem, we deleted United States from the country list altogether.
As a result, the state field did not display any drop-down list at all. Even re-creating the United States did not resolve this problem.

Now the only way to get a drop down list at all is to create a second country then actually make a change in the country drop-down, which then provides the appropriate state drop-down list.

Our work-around, although not ideal, was to create a country named "-", so when "Canada" is selected from the country drop-down list (replacing "-") Canadian provinces then populate the state drop-down.
jetheredge
#2 Posted : Monday, February 11, 2008 3:43:43 PM(UTC)
jetheredge

Rank: Member

Joined: 3/1/2006(UTC)
Posts: 1,142

Thanks, we will look into this issue.
Justin Etheredge
Senior Software Engineer
BVSoftware
JonAraca
#3 Posted : Tuesday, October 21, 2008 10:28:04 AM(UTC)
JonAraca

Rank: Member

Joined: 10/21/2008(UTC)
Posts: 28

I am experiencing the same problem with an Australian site. Any solutions yet?

Thanks,

Can Agaoglu
Araca Group
Can Agaoglu
The Araca Group
ProgDan
#4 Posted : Wednesday, March 4, 2009 11:10:47 AM(UTC)
ProgDan

Rank: Member

Joined: 12/1/2008(UTC)
Posts: 31

I had something like this happen for me. Do you have require fax number turned on in your address section? I found if I unchecked everything worked fine.

It was either require or show fax number.

I think it was both you had to unshow the fax and not require it.

I had US countries but I don't think the country matters.

I don't think I reported this as a bug.

Dan
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