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State list not populating correctly in one-page checkout for single non-U.S. country.
Rank: Member
Joined: 4/3/2007(UTC) Posts: 56
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The issue is with the state drop-down list on one page checkout.
We have created a Canadian site and have disabled United States in dashboard, allowing only sales to Canada.
The problem is that if a user (that has not already logged in) tries to make a purchase, when Canada is the only country listed in the drop-down list, the State field displays U.S. state abbreviations--not Canadian.
Since disabling the U.S. in the dashboard didn't seem to solve the problem, we deleted United States from the country list altogether. As a result, the state field did not display any drop-down list at all. Even re-creating the United States did not resolve this problem.
Now the only way to get a drop down list at all is to create a second country then actually make a change in the country drop-down, which then provides the appropriate state drop-down list.
Our work-around, although not ideal, was to create a country named "-", so when "Canada" is selected from the country drop-down list (replacing "-") Canadian provinces then populate the state drop-down.
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Rank: Member
Joined: 3/1/2006(UTC) Posts: 1,142
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Thanks, we will look into this issue. |
Justin Etheredge Senior Software Engineer BVSoftware |
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Rank: Member
Joined: 10/21/2008(UTC) Posts: 28
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I am experiencing the same problem with an Australian site. Any solutions yet?
Thanks,
Can Agaoglu Araca Group |
Can Agaoglu The Araca Group |
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Rank: Member
Joined: 12/1/2008(UTC) Posts: 31
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I had something like this happen for me. Do you have require fax number turned on in your address section? I found if I unchecked everything worked fine.
It was either require or show fax number.
I think it was both you had to unshow the fax and not require it.
I had US countries but I don't think the country matters.
I don't think I reported this as a bug.
Dan
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