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jvmaloley
#1 Posted : Wednesday, December 17, 2008 5:40:38 PM(UTC)
jvmaloley

Rank: Member

Joined: 2/26/2007(UTC)
Posts: 57

I added a file for download to a product and after I check out there is no where to download the file. please help.
Marcus
#2 Posted : Wednesday, December 17, 2008 7:56:37 PM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

You must have paid for an order before file downloads show up to customers. Have you received payment for the order yet?
jvmaloley
#3 Posted : Wednesday, December 17, 2008 8:29:42 PM(UTC)
jvmaloley

Rank: Member

Joined: 2/26/2007(UTC)
Posts: 57

I have authorize.net test mode on but it still runs it through and says payment complete. Shouldn't the download still come up on the order receipt page or how does it work?
imran
#4 Posted : Thursday, January 1, 2009 3:35:13 PM(UTC)
imran

Rank: Member

Joined: 10/30/2004(UTC)
Posts: 26

Is there a way I can send an email to the customer with the link for the file. And this would be needed if I also want to send him multiple files with same order or product.
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