Rank: Member
Joined: 2/26/2007(UTC) Posts: 57
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I added a file for download to a product and after I check out there is no where to download the file. please help.
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Rank: Member
Joined: 11/5/2003(UTC) Posts: 1,786
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You must have paid for an order before file downloads show up to customers. Have you received payment for the order yet?
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Rank: Member
Joined: 2/26/2007(UTC) Posts: 57
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I have authorize.net test mode on but it still runs it through and says payment complete. Shouldn't the download still come up on the order receipt page or how does it work?
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Rank: Member
Joined: 10/30/2004(UTC) Posts: 26
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Is there a way I can send an email to the customer with the link for the file. And this would be needed if I also want to send him multiple files with same order or product. |
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