Rank: Member
Joined: 1/23/2009(UTC) Posts: 71
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Hello,
I'm having a problem getting the UPS label to display and print. After I ship a practice order and accept the shipping charges, I'm supposed to see a UPS-formatted shipping label. However, I get a blank page. ANY help with this would be appreciated. We're trying to go live this week and this is a major hangup.
Kindest Regards,
L
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Rank: Member
Joined: 11/5/2003(UTC) Posts: 1,786
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Could be a permissions problem. Make sure your ASPNET account has full control permissions to the /images/ups folder where labels are written.
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Rank: Member
Joined: 1/23/2009(UTC) Posts: 71
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Marcus, I'm attaching a screenshot of the IIS showing the permissions on the Images/UPS folder. I need to be able to display and print the shipping label and don't know what the problem is... ANY help would be appreciated. Thanks, L Codeaddict7423 attached the following image(s): UPS_shipping_permissions.jpg (111kb) downloaded 57 time(s).You cannot view/download attachments. Try to login or register.
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Rank: Member
Joined: 11/5/2003(UTC) Posts: 1,786
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What happens if you open one of those .htm pages manually?
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Rank: Member
Joined: 1/23/2009(UTC) Posts: 71
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Marcus, when i click on one of the *.htm pages and open them on a browser (IE), I see the instructions and the shipping label. I'm just not sure what I 'm doing wrong not to see this image.
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Rank: Member
Joined: 11/5/2003(UTC) Posts: 1,786
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Do you do see the shipping label image when you open the file manually, just not when you open via the admin web site?
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Rank: Member
Joined: 1/23/2009(UTC) Posts: 71
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Marcus, Thank you for your reply. I had the tech staff at our hosting company enable read/write permissions on the "images" folder on our account. However, I'm still unable to display the "shipping label" information. I see this : https://www.driveontech....S/1Z709R570397117964.htmand I get a message that says "Internet Explorer cannot display the webpage" ANY thoughts on how to get this to work would be most appreciated.
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