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vaibhav
#1 Posted : Thursday, April 2, 2009 6:36:16 PM(UTC)
vaibhav

Rank: Member

Joined: 7/15/2008(UTC)
Posts: 1

Hi all,

Before posting this problem in here, I have already checked following posts with same problem..

http://forums.bvcommerce.com/de...lt.aspx?f=78&m=59639

http://forums.bvcommerce.com/de...lt.aspx?f=78&m=60996

I have followed all the suggestions from above posts. I have turned on the Diagnostic Mode option on UPS Shipping option then I got the following response in the Event log of admin panel -

"UPS Status Code = 0 UPS Postage = UPS Errors = The XML document is well formed but the document is not valid UPS Rate = -1"

Still I am not able to get the shipping rates on checkout as well as on Shipping Rates popup box.

What should I do?
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