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BVSoftware.Payment.AesEncryption.Decode: Padding is invalid and cannot be removed.
Rank: Member
Joined: 5/27/2010(UTC)
Posts: 18
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We are using Bv Commerce 5.72 version. I have successfully installed and also created new theme. When we tried to view the website into web browser, some times the following error has come and after refreching the page the error will gone up, then working fine. Please check the error given below :
BVSoftware.Payment.AesEncryption.Decode: Padding is invalid and cannot be removed.
<FONT face=Verdana>Descript<b>ion: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.ArgumentException: BVSoftware.Payment.AesEncryption.Decode: Padding is invalid and cannot be removed.
</B>
</FONT>
I dont know , how to resolve this issue. Any help or advice would be much aprreciated
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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try renaming the bvkeys.config file to bvkeys.old.config in your /bin folder.
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Rank: Member
Joined: 5/27/2010(UTC)
Posts: 18
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Now its working fine. Thank You Marcus.....
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Rank: Member
Joined: 4/2/2009(UTC)
Posts: 37
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Originally Posted by: "Marcus"  try renaming the bvkeys.config file to bvkeys.old.config in your /bin folder. Marcus, Had the same problem and did the rename trick and it worked. My question is why do we have to continually do this? I've had to rename the bvkeys.config file at least 6 times since upgrading and that just seems way wrong. Is there going to be a fix for this soon? Thanks. |
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Rank: Member
Joined: 10/7/2005(UTC)
Posts: 43
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I agree. I have a lot of heartburn about these type of issues that still gloom over my site. |
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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If you are experiencing this issue, please use the contact form on the homepage at bvsoftware.com to request technical support. We are looking into a few cases where customers are asked to replace encryption frequently and we need to look for similarities in configuration. You should not have to replace/rename these files on a regular basis.
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Rank: Member
Joined: 7/26/2004(UTC) Posts: 155 ![United States]( "United States")
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Another tip to look at also - especially if moving sites to new server......tip from Marcus:
Check the web.config to see if it's pointing to somewhere different for encryption key location. |
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Rank: Member
Joined: 4/11/2004(UTC)
Posts: 186
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Deleting these config files did not work for me. Anybody have any other suggestions?
I am on version 5.8. |
[url=http://www.internetcityusa.com][/url] Jason |
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Rank: Member
Joined: 4/11/2004(UTC)
Posts: 186
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Hmmmmm....it seems that this error started happening after I removed some payment options that were enabled (credit card, PO, gift cert, etc). Re-enableing them didn't clear the error on old orders but new orders are showing properly. Very weird. |
[url=http://www.internetcityusa.com][/url] Jason |
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