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birdsafe
#1 Posted : Friday, March 28, 2008 1:11:32 PM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

Giving customers store credit can be a pain -- as it requires creating and giving them a Promotiona code and hoping they use it right. It would be really cool if you could assign a credit to a customer account so that it is automatic the next time they log in.
MitchA
#2 Posted : Friday, March 28, 2008 3:30:52 PM(UTC)
MitchA

Rank: Member

Joined: 3/3/2006(UTC)
Posts: 1,737

You'd need to make it possible for them to elect to use on the next visit, or save it for a later time... and still carry a credit if it isn't all exhausted at the first use. Perhaps a radio button would be available when the shopper is recognized and they have a balance?

Isn't this a lot like a gift certificate?
Optimists invent airplanes,
Pessimists buy parachutes.
birdsafe
#3 Posted : Friday, March 28, 2008 8:01:39 PM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

Yes, but I want to make it automatic -- and them not have a choice -- use it or lose it -- I don't need something else to keep track of, have to program, or hog up the database.
MitchA
#4 Posted : Saturday, March 29, 2008 12:30:17 PM(UTC)
MitchA

Rank: Member

Joined: 3/3/2006(UTC)
Posts: 1,737

Could you 'overpay' on the Order > Payment tab? What happens now if you tell the store that a customer has overpaid his bill?
Optimists invent airplanes,
Pessimists buy parachutes.
birdsafe
#5 Posted : Monday, March 31, 2008 11:42:04 AM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

Sure -- if you make corrections/changes/deletions to the order, it will be marked as "Overpaid" -- shows up as a Red mark in the Admin lights -- but that doesn't carry over in any way to the customer's account.
MitchA
#6 Posted : Monday, March 31, 2008 12:50:55 PM(UTC)
MitchA

Rank: Member

Joined: 3/3/2006(UTC)
Posts: 1,737

but that doesn't carry over in any way to the customer's account.

It should.
Optimists invent airplanes,
Pessimists buy parachutes.
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