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Anyone having any success shipping to Abu Dhabi, U.A.E.? For some reason I have to take packages to the post office for UAE. Website won't calculate pricing, so customers can't place orders and I can't place an order from Admin.
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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Originally Posted by: TKatch Anyone having any success shipping to Abu Dhabi, U.A.E.? For some reason I have to take packages to the post office for UAE. Website won't calculate pricing, so customers can't place orders and I can't place an order from Admin. Have you tried putting your shipping method(s) into diagnostic mode before you try to get a rate and then check the Audit Log? The response from the carrier's API should give you some clue as to the problem. |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 1/23/2013(UTC) Posts: 267 Location: Joliet, IL
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Good idea. Now I need to go to Code-breaker school:
US Postal Intl. Response: -2147218046IntlPostage;clsIntlPostage.GetCountryAndRestirctedServiceId;clsIntlPostage.CalcAllPostageDimensionsXML;IntlRateV2.ProcessRequestInvalid Country Name1000440
I have heard that U.A.E. is difficult to ship to since they don't have a very uniform address system. But if it's not going to work then I may need to disallow customers shipping to U.A.E., unfortunately - they have a lot of money out there.
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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Originally Posted by: TKatch Now I need to go to Code-breaker school: Yeah, it's difficult to look at because it's actually XML. Anyway, here's the error: Quote:Invalid Country Name Given this, I would try renaming the country from "U.A.E." to "United Arab Emirates". |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 1/23/2013(UTC) Posts: 267 Location: Joliet, IL
Thanks: 64 times
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Ah, see you went to code-breaker school, cuz that worked. Thanks Aaron!
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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Originally Posted by: TKatch Ah, see you went to code-breaker school, cuz that worked. Thanks Aaron! Hah! I'm glad that this fixed the problem. We'll be sure to add this change to the next release. |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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