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Ship Items changes Order Status only after email is sent
Rank: Member
Joined: 1/23/2013(UTC)
Posts: 267
Location: Joliet, IL
Thanks: 64 times
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It appears that clicking Ship Items changes the Order Status to Complete only after the shipping notification email is sent. So the email is automatically sent with the status of In Process when the email should read Complete. Any idea where the sequence issue is? TKatch attached the following image(s):  ship.gif (110kb) downloaded 1 time(s).You cannot view/download attachments. Try to login or register.
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
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That's not the default behavior. If you've altered your workflow steps that would probably explain it. |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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