BVC 5 - Upsells and Crosssells

Up Sells and Cross Sells offer the ability to market other products in your store to a customer while they’re viewing a product or attempting to add a product to their cart. Up Sells/Cross Sells can be added from the “Up Sells/Cross Sells” menu on the edit product page.

Up Sells

You can configure how the Up Sells are displayed to the customer under the Options > Orders menu. Depending on these settings, the Up Sells will either be displayed in an intermediary screen between the product and cart page or on the cart page itself. If a customer chooses an Up Sell product, the chosen product will replace the original product the customer was adding to the cart.

Cross Sells

Cross Sells are very similar to Up Sells; however these products will not replace the product being added to the cart. These are normally “recommended” products or products that a customer may want to add to their cart in addition to the product they’re purchasing.