Product reviews provide a method for shoppers to provide their feedback on a particular product. Product reviews can also be manually added in the Customer Reviews area of the Catalog admin section as in the case of accepting feedback via e-mail. Product reviews are configured as shown in Figure 1 below.
| Product Review Options |
| Allow Product Reviews |
Turns Product Reviews on/off for the store. |
| Show Product Reviews on Site? |
If turned off, the reviews submitted by customers will not appear on the site. Reviews will only appear in the admin area. |
| Moderate Product Reviews |
When turned on, the store admin must moderate or approve the review before it’s posted to the site. The store admin can also edit or delete reviews submitted. |
| Allow Product Rating |
Determines if the average rating is displayed above the review. |
| Allow Karma Scores |
The Karma score is used to determine the sort order of reviews. Higher Karma score (was this helpful) = higher ranking. The top x reviews show up on the product page itself. Clicking the Yes button = +1 karma, clicking the No = -1 Karma. |
| Show how many reviews at first? |
Controls the number of reviews to display on the product page. A link will appear to view all reviews. |